At NEWWORLD DIAMONDS, we believe the journey of a meaningful piece of jewelry should be as exceptional as the piece itself. From the moment you select a symbol of love, commitment, or self-expression from our curated collections, our commitment to you extends across the globe. We ensure your carefully chosen diamond ring, necklace, or bridal set arrives at your doorstep with the same care, precision, and trust that defines our craftsmanship.

Understanding that our sophisticated clientele values both convenience and reliability, we have streamlined our delivery process to offer clarity, choice, and peace of mind—no matter if you’re in Columbus or across continents.

Our Shipping Promise: Clarity & Care

Every order begins with a 1-2 day order processing period, where our team meticulously prepares your jewelry, ensuring it meets our uncompromising quality standards before departure. Following this, you may select the shipping method that best suits your needs.

Choose Your Delivery Method

1. Standard Shipping

Carrier: DHL or FedEx

Cost: A flat fee of $12.95

Delivery Timeline: 10-15 business days after shipment.

Ideal for when you desire a balance of speed and value. Our trusted courier partners provide reliable tracking and efficient service for your precious shipment.

2. Complimentary Shipping

Carrier: EMS

Cost: FREE on all orders over $50.

Delivery Timeline: 15-25 business days after shipment.

Our gift to you. Enjoy free worldwide delivery on qualifying orders, providing a cost-effective way to receive your exquisite piece with dependable service.

Your Delivery Journey: Step by Step

  1. Order Confirmation: Immediately after your purchase, you will receive an order confirmation email.
  2. Processing & Quality Check: Our craftsmen and quality assurance team prepare your item (1-2 business days).
  3. Shipment Notification: Once your order ships, you will receive a notification email with your tracking number and carrier details.
  4. In Transit: Monitor your package’s journey directly with the carrier using the provided tracking link.
  5. Secure Delivery: Your NEWWORLD DIAMONDS piece arrives, ready to be unveiled and cherished.

Important Information for Our Global Clientele

Serving Area: We are proud to ship worldwide, bringing exceptional diamonds to your doorstep. Please note that delivery to some remote regions may be excluded.

Customs & Duties: For international orders, any applicable customs duties, taxes, or fees are the responsibility of the recipient and are determined by the destination country’s regulations. These are not included in our shipping charges or item prices.

Returns: Your satisfaction is paramount. We offer a 15-day return policy from the date of receipt. Please visit our Returns & Exchanges page for full details on initiating a return.

Our Commitment: From Our Workshop to Your World

Just as we democratize luxury through ethically sourced, exquisite designs, we strive to make the delivery experience seamless and transparent. Whether you’ve selected a classic Engagement Ring, a vibrant piece from our Color Diamonds collection, or a modern statement from our Black Diamond Jewelry, we handle it with the utmost respect it deserves.

Should you have any questions at all about delivery timelines, tracking your order, or shipping policies, our dedicated team is here to provide personalized support.

Reach us at: [email protected]
NEWWORLD DIAMONDS | 4534 Robinson Lane, Columbus, US 43215

We thank you for trusting NEWWORLD DIAMONDS with your most meaningful moments. We are honored to be part of your story.